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Forankra Pritchard Cookie Policy
This cookie policy applies to Forankra Pritchard use of cookies on our website. This cookie policy describes what kind of cookies we use on the website, the purpose of each cookie, how long we store them and how you can block or delete cookies.

If you wish to receive information in your local language, please contact us at info@certex.co.uk.

What is a cookie?
A cookie is a small text file that may be placed on your device (e.g. computer, smartphone or tablet) when you visit a website. Cookies are used to allow websites to function more efficiently and to collect information to the owner of a website.

Read more about cookies at the Information Commissioner's Office (ICO) just click on the link or search on their website 'cookies'.

What do we use cookies for?
Some of the cookies Forankra Pritchard is using are strictly necessary and essential to make the website work correctly and to enable you to move around the website and use its features. You are not required to approve our use of strictly necessary cookies since they are required in order for us to provide the website.

The website also uses cookies which allow us to optimise the performance of the website’s features, to improve your experience of the website, to make the website easier to use and to better tailor the website to your interests and needs. Further, we use cookies to compile anonymous and aggregated statistics that allow us to understand how our users use the website and to help us improve.

What types of cookies do we use?
There are three types of cookies on the website:

[Session cookies, i.e. cookies which are temporarily saved only during your visit to our website. Such cookies are for example used to identify which language that you have chosen. Session cookies are deleted when you close your web browser.]
[Persistent cookies, i.e. cookies which save a file for an extended period on your device. Such cookies are for example used with functions which describe what information is new since you last visited the website. How long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as on your browser settings.]
[Third party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third party cookies open up for potential tracking of the user’s browsing history.]
The table below sets out the specific cookies that are used on our website, the purpose of each cookie, which information the cookie stores, whether it is a session cookie, persistent cookie or third party cookie, how long the cookie will be stored and whether any information from the cookie will be transferred to another company or organisation.

How to prevent and/or delete cookies
Most internet browsers are initially set to automatically accept cookies. You can change your settings to block cookies or to alert you when cookies are being sent to your device. You can also choose to delete all the cookies stored on your device.

How you delete cookies or modify your browser settings is stated in the instructions to your browser or the help function which most browsers are equipped with. If you use different devices to view and access the website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

Note that if you disable the cookies that we use, this may impact your experience while on the website. For example, you may not be able to visit all parts of the website, and some parts of the website may not function correctly.

If you do not want us to use any cookies on your device please change the settings for cookies as set out above.

Changes in the cookie policy and questions

This policy may be amended from time to time. This cookie policy was last updated on [01/06/2018].

Google Analytics

Certex Lifting LTD uses the tool Google Analytics, including Google Tag Manager, to collect information about the use of the website. The purpose is to better understand our users' needs and to create better content for our website visitors. By saving Google Analytics cookies in your browser, we can see, for example, what kind of information you request or what features are important to you.

Google Analytics collects the IP address assigned to you on the date you visit the website. To protect your privacy further, we use so-called IP anonymization for data collection with Google Analytics. This means that the last digits of your IP number are masked, for example 193.188.156.xxx.

Certex Lifting LTD does not combine the information collected through the use of Google Analytics with other PII (personally identifiable information).

Google’s possibility to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Service, available at: http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at: http://www.google.com/intl/en/policies/privacy

You can prevent Google Analytics from recognizing you on return visits to the website by disabling cookies on your browser.

Live chat:

On this website the live chat is provided by Tawk.to.

The chat is inserted via a script in the source code of the website. When using the chat function you automatically use the service of Tawk.to. Tawk.to saves, supports and edits data in European and Non-European locations. All data that is inserted via the chat window will be transferred to Tawk.to and saved. Tawk.to will be certified in EU - U.S. Privacy Shield Frameworks and compliant to data protection requirements when transferring personal data from EU to US in support of transatlantic commerce.

Saved data includes: chat record, indicated name, IP address at the time of the chat and country of origin. This data will not be given to third parties and is only used for business related communication and internal statistics. Chat records are saved by Tawk.to and automatically deleted after a reasonable timeframe.

We do not have any influence on the internal handling and use of the data at Tawk.to. With using the chat you agree to the transfer and using of your data as described above.

Tawk.to is working on compliancy with GDPR: https://www.tawk.to/data-protection/gdpr/

Please find the Standard Terms of Use of Tawk.to here: https://www.tawk.to/privacy-policy/